Privacy Policy

1. Data Controller

This English version is provided for convenience; in case of discrepancy, the Spanish version prevails.

Grupo de Soluciones Creativas S.A.C., with RUC (Peruvian tax ID) 20607431117 and registered address at Las Almendras 286, San Martín de Porres, Lima, Peru, owner of the trademarks AulasMoodle (aulasmoodle.com) and Aulaxis (aulaxis.com). AulasMoodle is transitioning to its new brand, Aulaxis, with the same team.

Contact email for privacy matters: info@aulasmoodle.com.

2. Data We Process

• Browsing: the hosting server records basic technical data (IP address, browser, pages visited and date) for the security and operation of the site.
• Cookies and measurement: only if you accept the cookie notice, the site uses Google tools (Tag Manager, Analytics and Google Ads) and Meta tools (Facebook and Instagram pixel) to measure visits, WhatsApp clicks and form submissions, and to show relevant ads. These tools may use cookies and browser identifiers. If you do not accept, only necessary technical cookies are used.
• Contact forms: when you complete a form on this site, we receive the data you enter (first name, last name, email, phone, organization, country, service of interest, preferred channel and message), together with the date, referring page, IP address and browser, which we use to prevent automated submissions (spam). This data is sent by email to our sales team and may be stored in a protected database on our server. If the submission fails, the site offers to send your message via WhatsApp; in that case you decide whether to send it.
• Newsletter: if you subscribe, we process your email address, the date, the referring page and your consent. The subscription is managed on Mailchimp (Intuit Inc., United States) with double opt-in; you may unsubscribe at any time using the link included in each email.
• Other channels: when you write to us via WhatsApp, email, or the form on aulaxis.com, we process the data you share with us.
• Complaints Book: the data required by consumer protection regulations.
• Clients: the data necessary to perform the contracted service, issue invoices and provide support.

3. Purposes

We do not sell or rent personal data.

• Respond to your inquiries, send you an acknowledgment of receipt, and prepare proposals.
• Render, invoice and provide support for contracted services.
• Send you the newsletter, only if you subscribed.
• Measure the performance of the site and our advertising campaigns, only with your consent.
• Handle complaints and claims.
• Maintain the security of the site and our platforms.

4. Legal Basis

Your consent, given by checking the acceptance box on the form, the performance of the pre-contractual or contractual relationship, and compliance with legal obligations, such as the Complaints Book and tax obligations.

5. Retention

We retain data for as long as necessary for each purpose and as required by law. Contact messages that do not result in a business relationship are periodically deleted. [TO BE CONFIRMED retention periods]

6. Recipients and Transfers

We share data only with providers that help us operate (web hosting, email, messaging, newsletter delivery via Mailchimp, measurement and advertising via Google and Meta, our customer relationship management (CRM) system, and Cloud services), under confidentiality agreements. Some may be located outside Peru; in that case we apply the safeguards required by law. If you contact us through aulaxis.com, that site’s Privacy Policy also applies.

7. Data on Our Clients’ Platforms

When we implement or operate a platform for a client, the client is the data controller for its users’ data and we act as data processor, following its instructions and applying the measures set out in our Security Policy.

8. Your Rights

You may exercise your rights of access, rectification, cancellation and opposition (ARCO rights) by writing to info@aulasmoodle.com with the subject line "Personal Data" and stating your name and the right you wish to exercise. We will respond within the periods established by law. If you are not satisfied with our response, you may contact Peru’s National Authority for the Protection of Personal Data (Autoridad Nacional de Protección de Datos Personales).

9. Security

We apply technical and organizational measures to protect data, described in our Security Policy.

10. Cookies

On your first visit, the site shows you a notice to accept or reject measurement and advertising cookies. You may change your decision at any time using the "Cookie Preferences" link in the footer or by deleting your browser’s cookies.

11. Minors

Our services are directed at organizations. We do not knowingly collect data from minors through this site.

12. Changes

We will publish any changes on this page, together with its update date.